Terms & Conditions
This is a description of our terms and conditions for sale, assembly and delivery.
Please read it carefully.
We may occasionally amend our terms and conditions and changes will be posted on the bransby-bunny.co.uk site.
For general terms and conditions, see below:-
1. GENERAL
- The Company means BRANSBY BUNNY.
- The Customer means the person(s) or business ordering or buying Goods from the Company.
- The Goods mean the goods or services that are subject of the relevant order or contract for sale.
- The Conditions of Sale apply to all products manufactured, supplied and assembled by the Company unless varied negotiation and confirmed by us in writing.
- All illustrations, data and other information contained in our brochure, catalogues, advertisements, price lists, technical data sheets or other documents, are approximate only and shall not form part of the contract.
- These conditions dated October 2011 supersede any earlier.
- Please read carefully as all conditions will be strictly adhered to. Quotations accepted and orders placed by Customers are on the understanding that these conditions have been read and accepted. Where there are additional conditions that apply to a specific supply/assembly of Goods, then these will be included in our quotation.
2. PRICE AND TERMS OF PAYMENT
- All quoted prices are inclusive of the vat rate applicable at the date of the quote
- A payment of 30% is required on all orders before construction can commence. Cheques/postal orders to be made payable to BRANSBY BUNNY. The balance of money owing to be paid 14 days before delivery
- If for any reason the Customer is unable to accept delivery when due, we will if facilities permit, store the Goods at their risk until delivery and reserve the right to make additional charges for such storage and any extra handling and transportation.
- Should any order be cancelled once production has commenced, the Customer will be charged with the proportion of work completed and the 30% payment in advance will be used to offset the amount due.
- No payment by cash will be accepted with regard to any one transaction or as a series of linked transactions for amounts in excess of the limit set by Money Laundering Regulations (15,000 Euros). Customers wishing to pay such amounts must do so using no-cash methods.
3. RETENTION OF TITLE
- After delivery, ownership of the Goods shall not pass from the Company until:-
- The price has been paid in full including VAT.
- No other sums whatsoever are due from the Customer to the Company
- Until such time as ownership of the Goods has passed from the Company to the Customer, the Customer will, if requested, deliver up to the Company such of the Goods as have not ceased to be in existence or resold. If the Customer fails to do so, the Company or their duly authorised agents may enter any premises where the Goods are situated and reposses the Goods.
4. SIZE
- The overall size of our timber buildings are nominal. If size needs to be exact please state at the time of ordering.This should be taken into account when laying the base
5. ORDERS
- When ordering and to avoid mistakes, please supply the following details. Name, full address and delivery address if different. Home and business telephone number (mobile numbers can be a help if possessed). Products required. Size, type etc. Door positions with tee hinges marked to indicate opening. Any other special requests relating to the order. The Customer should check the quotation or production schedule issued by the Company to see that the specification meets requirements, and return the quotation/order acceptance letter or order confirmation letter.
6. DELIVERY AND ASSEMBLY
- Times and dates for the despatch or delivery of the Goods or for the completion of any works are estimates only given in good faith and shall not be binding upon the Company either as a term of contract or otherwise. In no circumstances shall the Company be liable for any loss or damage sustained by the Customer in consequence of a failure to deliver, start or complete within such time or by such date or in consequence of any delay in delivery however caused.
- Notwithstanding clause 3 (Retention of Title) when Goods are delivered by the Company, risk shall pass to the Customer on delivery.
- The Company is pleased to offer an assembly service to the Customer. The assembly date is dependant on there being sufficient orders for assembly in a particular area. If you require an earlier date, then there may be an additional cost, which will be notified to you in advance. Alternatively, delivery can be made by carrier for the Customer to assemble themselves. Assembly will only take place subject to the following conditions:-
- The distance from the lorry to the point of delivery must not exceed 30 metres. Distance beyond this will incur extra time to that allowed in the price. The cost for this additional work to be assessed on site and paid directly to the Company's representative. A receipt will be given on payment being made.
- The site onto which the buildings are to be assembled must be level, be laid in advance of delivery and be constructed of a strong material, i.e. concrete. The Company accepts no responsibility should the Customer direct the assembly of a building onto an unlevelled or unprepared base. If the building has to be assembled tightly into a corner or flush to a wall, sufficient space must be available to pass and re-pass. The Company's insurance cover does not permit the carrying of materials through houses or up and down flights of stairs or steeply sloping grassy banks. In the event of there being no suitable side entrance, delivery will take place to the closest off-loading point. Under no circumstances will the Company's employees/representative lift heavy sections over fences, gates, walls or garage rooves. At all times the Company will work according to Health and Safety Regulations.
7. SPECIFICATIONS
- Specification and illustrations are quoted prior to machining. Every precaution is taken to see that timber is suitable for use, but because wood is a natural product and reacts to varying weather conditions and locations, the Company can therefore accept no responsibility for contraction or expansion however caused. Buildings are treated with preservative before delivery but it is the Customer's responsibility to maintain the Goods to ensure it remains presentable and waterproof. Owing to factors often outside our control, once a felt-roofed unit has been assembled on site we cannot offer a specific warranty on the felt used. If a claim is made for a faulty felt roof we will offer a free site survey as soon as practicable and deal with the matter on case-by-case basis with the costs allocated by agreement.
8. CLAIMS
- No claims shall be entertained unless notified within 3 days of delivery/assembly, first by telephone then by letter setting out in detail the nature of the claim or damage
If you would like further details about the personal data that is held please contact customer services during office hours(9:00am - 4:30pm) monday to friday. See contact details for addresses and numbers to contact us.